Dear valued customers,
A message of gratitude to our excellent customers, new and returning! We are running more trucks and crews than ever before at Aardvark. It is our goal to satisfy every customer in a timely manner. Please be aware we can be running 6 weeks out on scheduling under typical circumstances at this time.
We value our customers time and do our best to maintain our excellent track record of keeping our appointments and being on time. We have performed over 558 jobs this year to date (4/27/2024) and have rescheduled only 2 jobs because of complications on our end.
To help us succeed serving you we are asking customers to help make their transaction go the best as possible, be diligent with these items.
Rescheduling within 24-hrs of time of appointment
If your job is not ready and we don’t find out until the day before, it is challenging for us to make adjustments and get you rescheduled without putting your job in the back of the queue. It's not a guarantee, but if we get a reasonable heads up we can typically move another job up to accommodate an unforeseen schedule change.
Answering the phone
When we call to confirm your appointment the day before, if you can’t answer, call back ASAP. We do have a cut-off time where if you don’t confirm we may book something else.
Ordering the correct amount of material
If the ordered amount doesn’t get the job done it is difficult to find an open appointment time to come back and finish it when we are booked out this far.
We look forward to hearing from you.
John - Jeffrey - Alexia
A message from the owner,
In times when our service is in such demand, please understand we are not offering any kind of price discount. Be assured we are doing our best to provide the best possible service at the best possible price, while enduring the current environment we are in with explosive inflation. We buy groceries, gas, pay rent and taxes too!
We competitively bid each job that comes our way. If price is a priority let us know and we can try and find a way to meet your needs.
Remember the saying, TIME – QUALITY – PRICE, pick 2!
Gratefully, Phil Carder